Terms and Conditions:
Customers purchasing transportation tickets on this website will have their tickets delivered to them digitally, by way of a printable page, a scan able screen and/or an e-mail. Tickets are available for use immediately after purchase and may be redeemed up to 60 days from date of purchase. Customers will need to present their ticket to a Newark Airport Express (The Company) uniformed ticket collector at any boarding point. The member of staff will scan your ticket and issue a valid ticket to travel for return IF you purchased a round trip fare.
The customer must keep their ticket safe and secure as replacements for lost tickets will not be issued. The customer must present their ticket to board vehicles. The ticket remains the property of the company and must be produced for inspection and, if requested to do so, be surrendered upon demand to an authorized Company Official. The customer will not be permitted to use Newark Airport Express service without a valid ticket. When a ticket expires the customer must purchase another ticket. Tickets do not guarantee travel at a specific time.
Children under 5 years of age are free and do not require a ticket. Child tickets are available for Children aged from 5 11 years. Student Tickets are also available for children from 12 16 years of age. Children must be accompanied by an adult at all times.
The Company reserves the right to deviate from the route of service in the event of parades, marches, bridge lifts or where reasonably prudent to do so in light of circumstances beyond the Company’s control.
Every reasonable effort is made to operate according to schedules. Safety is our primary consideration. Weather, traffic flow and other factors may affect operating conditions. Schedules are subject to change without notice. Unscheduled stops are not permitted.
Boarding and seating aboard Newark Airport Express vehicles is without regard to race, color, creed, or national origin.
We take your privacy very seriously and will only use the information that we collect about you in accordance with good commercial practice and applicable law. We collect and retain certain personal information about you (for example your email address) and use this to provide the service you’ve requested, such as to confirm your reservation or reply to a question. We may provide your personal information to organizations directly involved in the update and/or maintenance of this website, including our website designers and technical consultants. This information will be used by such organizations only to perform their functions and/or to provide the service you have requested and for no other purpose. It is not our policy to provide any further entities or organization(s) with your details or information provided to us via this website, unless required by law. If you are an existing customer, Newark Airport Express and other companies in the Coach USA group of companies may use your email address to provide you with information about promotions and services we think may be of interest to you; however, you can choose not to receive such notices. If you are simply a visitor to this website and not an existing customer, we may nonetheless wish to give you the opportunity to receive such information and may ask for your consent to do so. Should you need additional details about the information we hold on you, or wish to have your personal details removed from our database at any time then please contact us. If the credit card holder for reservations is not you, it will be your responsibility to ensure that you have the card holder’s consent before entering any related details, and that such details when entered are true. Other than the foregoing, by using the Newark Airport Express web site you confirm that you will only enter personal information about yourself and that such information is true.
Accepted forms of payment: Cash, Visa, MasterCard, American Express and Discover. Prices are subject to change without notice and are subject to any and all applicable taxes.
All sales are final. Tickets valid for 60 days from date of purchase. All tickets are nonrefundable except in circumstances where Newark Liberty Airport Express fails to provide a reasonable service due to matters under its normal control. Newark Liberty Airport Express will make every effort to operate the posted schedules. However, delays may occur from time to time due to traffic congestion and other unforeseen circumstances. Newark Airport Express is only responsible for a maximum of your ticket purchased.
Military discount available for active military and their immediate family with valid military ID at time of travel.
Americans with Disabilities Act:
In accordance with the Americans with Disabilities Act of 1990 (ADA), we are proud to provide wheelchair accessible vehicles on our service.